FAQs

Frequently Asked Questions

Yes, Service Station offers a free collection and delivery service. We will collect your car from your home or work on the agreed service date and return it back to you free of charge once the service has been completed and payment has been authorised.

Not yet, currently we are only covering mostly the Staffordshire area.

If this occurs, a Service Station advisor will contact you and inform you of the exact work that needs to be carried out and how much will cost. No work would be started without your acknowledgement and consent.

Yes. You can cancel the service or repairs at any time. However, any work up to the point of cancellation must be paid for.

Yes, as long as you call us at 01782 901141 or write to bookings@service-station.co.uk 24 hours before the collection date, we will be able to arrange a new date for your service or repairs.

No. We have partnered up with the best mechanics in Staffordshire to make sure the customer gets the most efficient and cost-effective service.

Yes. All our services come with a 12-month parts and labour guarantee.

Yes. All garages that are part of our network are fully insured.

No. Your warranty is always protected with Service Station. We use original equipment (OE) and original equipment manufacturer (OEM) parts to protect your manufacturer warranty. The Block Exemption Regulation allows independent garages to carry out vehicle services without affecting a car's warranty.